COVID – 19 Restrictions and Guidelines for the Forbes Innes Arena at the Thorncliffe Greenview Community Association (March 1, 2021)

The Thorncliffe Greenview Community Association (TGCA) has implemented the following COVID-19 policies for all trainers and clients to adhere to while utilizing the TGCA Gymnasium.

Upon signing the rental agreement, or clicking the “I agree to the Terms and Conditions” on the payment page of the TGCA website, you are releasing the TGCA, Board of Directors and its employees from any liability due to Covid-19. Responsibility falls upon each person who enters the facility. All patrons who wish to enter the TGCA during the declared pandemic has the under­standing of the increased risk of Covid-19. You will enter our building at your own risk. We encourage each group to pass on this information to its participants for review. TGCA has implemented the policies recommended by Alberta Health Services (AHS) to maintain safe operations, additional janitorial staff has been hired to allow our staff to disinfect as per the COVID-19 guidelines. 


If ANY symptoms are present, do not enter the building. Symptoms include, but are not limited to, FEVER, new onset of cough or worsening chronic cough, new or worsening shortness of breath or difficulty breathing, sore throat, runny nose, chills, painful swallowing, stuffy nose, headache, muscle/joint ache, feeling unwell, fatigue, severe exhaustion, nausea, vomiting, diarrhea, unexplained loss of appetite, loss of sense of smell or taste, conjunctivitis (pink eye)

Prior to participating, Participants must be made aware and acknowledge that although exposure to COVID-19 is unlikely, it is possible, and participants are participating voluntarily activities with a foreknowledge of the risks. Booking representatives are required to have a list of contact (names & Phone numbers) for contact tracing purposes. 

TGCA expectations for users and trainers while utilizing the Forbes Innes Arena

Age 19 and older participants skating indoors must be in one-on-one training sessions:
• Individual training sessions (lesson) must be scheduled/booked in advance. Group or Drop-in sessions are not permitted.
Individual practice and warm-ups are not currently permitted. Skaters must always be in a scheduled training session.
• Coaches must be providing active instruction and correction to the skater during the session.
Passive supervision is not considered training, consequently skaters must be in an active training session with a coach for warm up, training, and cool down while in the facility.
• A coach and skater may only interact with each other in the facility. Interaction with other skaters and coaches during a session is not permitted.
• A skater may not move between coaches for multiple sessions in a row.
• A coach may schedule more than one scheduled session per day. In between skaters, the coach is to sanitize all high touch areas.
• Coaches are to remain masked at all times; skaters are not required to wear a mask while on the ice but must wear a mask anywhere else in the facility.
• Physical distance of 3 metres (9 feet) must be maintained at all times including with other coaches and skaters
• One-on-One Family (from the same household) training is allowed.

Age 18 and younger participants skating indoors are permitted to be coached in private, semi-private (up to a maximum of 10) under the following conditions:

  • No games, scrimmages, or contact play is permitted. Only skills and/or conditioning that allow for 3 metres distance to be maintained at all times are permitted.
  • A group session may have up to 20 people divided in to two groups of 10. One certified coach required per group on the ice (2 coaches 18 skaters). Groups of 10 must not interact the center line divides the ice NO CROSSING THE CENTER LINE. 3 meters distancing must be maintained at all times.
  • Coaches are to remain masked at all times; skaters are not required to wear a mask while on the ice but must wear a mask everywhere else in the facility.

Each booking will be assigned two change rooms. A maximum of 10 participants only (no parents) is permitted in each room. Booking representatives are encouraged to have participants come fully dressed for their ice time. 1 parent is permitted in the arena foyer to assist a participant tying skates in a designated area. Once the participant is completely dressed he/she must go directly to their dressing room and the parent must immediately exit the foyer following the posted signage.

The restrictions are not permitting volunteers, parents, spectators, skaters or coaches to congregate or gather creating a group setting in or out of the facility.

Spectators are not permitted entry into the facility.

Please follow the Forbes Innes Arena Guidelines during your booking:

  • All visitors MUST wear a face covering while inside the facility, the only exemption being clients while on the ice.
  • ENTRY OF THE FACILITY: When entering the facility, please use the main doors (automatic sliding), which are located at the North end of the facility.
  • EXITING THE FACILITY: The entrance and exits will be marked with arrows. Guests are to follow all signage to the designated exit at the end of their ice time.
  • TGCA encourages all participants to come dressed in their equipment. Additional spaces in the arena foyer will be provided to each booking (Skate tying area only).
  • No spectators are permitted in the facility.
  • All trainers and/or cohorts must maintain a 3 metre distance from anyone else in the facility at all times.
  • If the facility is forced closed by Government Restrictions, the booking representative will be refunded as of the date the shutdown begins.
  • No sitting or waiting is permitted. All participants must be actively training during booking.
  • Encourage all users in your group to use the hand sanitizer or wash their hands when entering the facility, hand sanitizing stations and washrooms are located throughout the building.
  • Gathering in the foyer and other common areas is prohibited.
  • TGCA encourages parents to drop off/pick up their children and do not enter the facility. Trainers should be at the arena entrance instructing participants where to go.
  • We ask that participants do not enter the facility until 15 minutes prior to their booking. This is VERY important to reduce traffic flow. When you enter the facility, follow the arrows to your assigned dressing rooms and get ready to play, you must stay in the dressing room/foyer until notified by the coach or supervisor. You can then proceed to the player’s boxes. Please keep physical distancing as you head to the ice. After your ice time, you will have 20 minutes to vacate the facility. Showers will be limited to 1 person at a time. Please stay in your seating area until it is your turn to use the shower. It is recommended that you ask your participants to shower at home. As you are leaving the dressing rooms follow the posted signs to exit the facility. Go directly outside don’t not stop and talk inside the facility.
  • Our drinking fountains will not be operational. All participants should bring a prefilled bottle that should not be shared. The faucets in each change room are available and participants should use these amenities to wash their hands frequently and when safe to do so. (physical distancing)
  • Coaches/team representatives are responsible for sanitizing their own equipment (i.e. pucks, pylons etc). They are also responsible for ensuring that participants are adhering to physical distancing requirements.

Anyone that is found not following the posted rules will be asked to leave the facility immediately. This is very important, as AHS will be moni­toring facilities for compliance.

CONTENT DISCLAIMER The COVID-19 (Coronavirus) outbreak is an ongoing, rapidly developing situation. TGCA encourages its membership, clients and booking representatives to monitor publicly available information and to always follow federal, provincial and local health organization guidance and government mandates. This information is intended to assist TGCA booking groups with guidance when dealing with return to play guidelines related to COVID-19. The information provided herein in part is obtained from publicly available sources, including federal and provincial governmental entities and other leading trade associations and consultants. This information may vary and will be updated depending upon current situations. Further, the information contained herein are recommendations and protocols only and should not be construed as legal advice on any subject matter.
The TGCA thanks all guests, members, organizations, parents and tenants for their patience and adherence to these guidelines during the COVID-19 pandemic. These measures are aimed at ensuring all parties’ safety and comfort, and will ultimately ensure that facility is open for leisure and fitness activities.

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